Toronto Paving & Masonry Privacy Policy

Privacy Policy

Effective Date: 02/10/2015

At Toronto Paving & Masonry, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information such as:

• Your name, phone number, email address, and home address
• Details about your property and requested services
• Any other information you voluntarily provide through contact forms, phone calls, or email

We only collect information necessary to:

• Respond to inquiries
• Provide quotes and complete service requests
• Maintain customer records and communication
• Improve our services and website experience

2. How We Use Your Information

Your information may be used to:

• Respond to service requests and inquiries
• Schedule and complete appointments
• Send service updates, estimates, or invoices
• Follow up on projects and gather customer feedback
• Improve website functionality and customer service

We do not sell or rent your personal information to third parties.

3. Consent

By providing us with personal information, you consent to our collection, use, and disclosure of that information for the purposes outlined above. You may withdraw your consent at any time by contacting us.

4. Sharing of Information

We may share your personal information:

• With employees or contractors who need it to complete your service
• When required by law, court order, or regulatory authority
• With third-party service providers (e.g., email platforms or review sites), only as necessary and with appropriate protections in place

5. Data Storage and Security

We take reasonable steps to protect your personal information from loss, unauthorized access, or misuse, including:

• Secure databases and password-protected systems
• Limiting access to information on a need-to-know basis
• Regular monitoring and updates to security measures

6. Accessing and Updating Your Information

You may request access to your personal information or ask us to update or correct it at any time by contacting us at:

Toronto Paving & Masonry

Phone: 416-684-0404

Website: www.torontopavingandmasonry.ca

Email: office@torontopavingandmasonry.ca

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.